Reviews

I was referred to Penta hearing care by a friend for my hearing issues. I was greeted at the front desk by Damaira, who was very informative, and cheerfully answered my initial questions. I was given a hearing test by Courtney, who determined that I was a candidate for hearing aid. I decided to think about it and returned a couple weeks later to pick a hearing aid that would fit my needs. I again met with Courtney who patiently explained all the different options for the type of hearing aid that would be best suited for me. I decided on which one I would buy and she explained all the help and maintenance that Penta would supply after purchase. Damaira assisted me by filling out my insurance forms for reimbursement and also offered me different payment options. All in all a very positive experience, would highly recommend Penta.

I love the people and the service they provide. I usually deal with Marci and Larry who are fantastic, but today I met Jackie and Dee who were just as helpful and knowledgeable. Because of the multiple locations I am able to utilize both Princeton and Jamesburg offices depending on my schedule and where I’m at that particular day. Their locations are convenient and they are always willing to accommodate me with my weird work schedule.

Jackie is very patient and great to work with. I have my hearing aids about 3 months now and I am very satisfied. The plan that covers extra visits is well worth it.

April 18, 2022. I have changed my rating to 5 stars. Marcey, Larry and Jackie of the Jamesburg location are all excellent providers of service. Nothing is too big or small for them. They are always patient-focused and work hard to achieve patient satisfaction.. I consider myself very lucky that I have found them to help me with all my hearing needs. I am leaving a 4 because I could not complete my services today. I was supposed to have a hearing test but because I had wax built up in my ears,, she was unable to provide the service. Marci was wonderful in any case. Very personable and accommodating. She said she can see me again at my convenience to complete the services once I had the wax removed and to discuss hearing aids. I will update after I've had my services.